Patient Care provides advocates who work with employees, retirees, their families, their physicians and their insurance company to resolve insurance issues and to provide assistance. This advocacy and problem resolution delivers a measurable return on investment to the employer and the member.

In addition to resolving problems after they have occurred, Patient Care is an essential tool for any consultant or employer considering a consumer driven health plan. Patient Care offers Call First, a pro-active intervention designed to provide employees with provider cost and quality data to become better healthcare purchasers.